Please uninstall the present graphics driver first, refer to this article: How to uninstall drivers. We suggest that you use the same driver as the one on the ASUS support site. Note: Although some vendors of graphics issued the latter version but they might not pass its compatibility test. Do you update the graphics driver before image problems happen? If YES, it's much possible caused by the updated driver.Table of Contents : Graphics driver is not installed / detected / version out-of-dated / wrong version If the display is normal in the BIOS configuration, it may have a software issue on your screen, please refer to the cases below and their solution. If the display problem is still existing in the BIOS configuration, which means the screen hardware may be defective, and we recommend you visit the ASUS authorized repair center to test your laptop. Here you can learn more about How to enter the BIOS configuration. While you have display problems with main screen, you can check the display is a hardware or software issue by entering the BIOS configuration. To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about troubleshooting for Main (Internal) Display However, if you experience a black screen on your device after power on, please refer to How to fix Device Boot Failure or No Display After Boot (Black Screen). If you encounter abnormal display issues on your ASUS device, such as broken image, blurriness, artifacts, flickering issues, or if the main screen does not display any image but the external monitor does, please refer to the following troubleshooting steps. ![]() Troubleshooting - Main (Internal) Display problemĪpplicable Products: Notebook, All-in-One PC, Gaming Handheld
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